Sorry for posting this as I know it is discussed elsewhere but not had any success with solutions posted so far.
My System. Mac powerbook G4. OS X 10.4.11 (Tiger)
Entourage 2004 for Mac - Version 11.4.0
ISP providor - three Mobile (am using a dongle at home as no land line)
Email host: I have 3 email addresses with ZEN INTERNET (host of my domain)
I have a second Email host: The PHONE COOP (host my secondary domain) for another 3 email addresses.
I woke up yesterday morning and for some unknown reason I was unable to send email messages - though receiving fine. The Error message as as follows:
Error
An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic.
Explanation
Mail could not be sent.
Error -3259
Now I have used Entourage for sending emails for my POP accounts for years, and certainly from last June when I bought the dongle they have been fine. So why this happenned is a mystery as I hadn't touched any of my settings, and strangely too, this error happens across all my six email addresses (business and personal ones). So I have three email addresses hosted at Zen and three hosted at Phonecoop. None of them are working in terms of sending emails. I have been toying with this for the last 30 hours and it's really doing my head in.
I 've read many forums and have taken all the advise for similar problems that other users have had. Reset my smtp settings, changed the port number etc, changed the smtp servers around, tried with and without authentication etc and none has worked. I called both ZEN and PHONECOOP, they can't help and say the issue is with three and that they may be blocking the smtp server or port number. Obviously we did a couple of tests whilst on the line with these and no results and as it is effected both email hosts then they both insist the issue is with the ISP>
I tried Three and they said they have no reported problems with their server. They are not blocking any server, didn't advise me of another port number and refused to help me as they don't support Entourage - they are the worst ISP ever. I warn you all from never getting mobile broadband from three, with a service centre in Deli who's staff know nothing if it isn't written in their guidance notes!!!! Frustrating!!
Anyway, after some time arguing we got the email account working in MAC MAIL (but I don't like MACMAIL and don't use it) by changing the smtp server address to the three mobile server, hey presto it worked, so I just transferred these details over to Entourage and that works too, though I had to uncheck the 'anthentication required' setting. 'Three' said I had the wrong server address in, but how is that so, I Have used the PHONE COOP server as my smtp server for years and also the Zen server for years so how come all of a sudden it didn't work?' NO answer from Three.
NOW THE ISSUE THAT HAS COME OUT OF THAT.
When I now connect at work or at my partner's house through another service providor (using ethernet cable) my emails won't send again as I have the three mobile server as my sender - now that is not recognised as I ain't using them as a providor when I'm elsewhere. So what am I to do? Surely I don;t have to change my server details whenever I change ISP or WiFi using a different smtp server? That can't be right can it? Never had to do that previously, I have had my own domain domain name server address, Zen server address or the PHONECOOP server across my various accounts and they have worked perfectly whereever I am. God this is really frustrating.
Can anyone advise me?
PS. Sorry about long email I wanted to give the full story.
..............................
Cheers
My System. Mac powerbook G4. OS X 10.4.11 (Tiger)
Entourage 2004 for Mac - Version 11.4.0
ISP providor - three Mobile (am using a dongle at home as no land line)
Email host: I have 3 email addresses with ZEN INTERNET (host of my domain)
I have a second Email host: The PHONE COOP (host my secondary domain) for another 3 email addresses.
I woke up yesterday morning and for some unknown reason I was unable to send email messages - though receiving fine. The Error message as as follows:
Error
An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic.
Explanation
Mail could not be sent.
Error -3259
Now I have used Entourage for sending emails for my POP accounts for years, and certainly from last June when I bought the dongle they have been fine. So why this happenned is a mystery as I hadn't touched any of my settings, and strangely too, this error happens across all my six email addresses (business and personal ones). So I have three email addresses hosted at Zen and three hosted at Phonecoop. None of them are working in terms of sending emails. I have been toying with this for the last 30 hours and it's really doing my head in.
I 've read many forums and have taken all the advise for similar problems that other users have had. Reset my smtp settings, changed the port number etc, changed the smtp servers around, tried with and without authentication etc and none has worked. I called both ZEN and PHONECOOP, they can't help and say the issue is with three and that they may be blocking the smtp server or port number. Obviously we did a couple of tests whilst on the line with these and no results and as it is effected both email hosts then they both insist the issue is with the ISP>
I tried Three and they said they have no reported problems with their server. They are not blocking any server, didn't advise me of another port number and refused to help me as they don't support Entourage - they are the worst ISP ever. I warn you all from never getting mobile broadband from three, with a service centre in Deli who's staff know nothing if it isn't written in their guidance notes!!!! Frustrating!!
Anyway, after some time arguing we got the email account working in MAC MAIL (but I don't like MACMAIL and don't use it) by changing the smtp server address to the three mobile server, hey presto it worked, so I just transferred these details over to Entourage and that works too, though I had to uncheck the 'anthentication required' setting. 'Three' said I had the wrong server address in, but how is that so, I Have used the PHONE COOP server as my smtp server for years and also the Zen server for years so how come all of a sudden it didn't work?' NO answer from Three.
NOW THE ISSUE THAT HAS COME OUT OF THAT.
When I now connect at work or at my partner's house through another service providor (using ethernet cable) my emails won't send again as I have the three mobile server as my sender - now that is not recognised as I ain't using them as a providor when I'm elsewhere. So what am I to do? Surely I don;t have to change my server details whenever I change ISP or WiFi using a different smtp server? That can't be right can it? Never had to do that previously, I have had my own domain domain name server address, Zen server address or the PHONECOOP server across my various accounts and they have worked perfectly whereever I am. God this is really frustrating.
Can anyone advise me?
PS. Sorry about long email I wanted to give the full story.
..............................
Cheers