startup problem

  1. E

    Mac Drive Encrypted (??)

    Hi all, I've cracked the screen on my MacBook Pro i7 with touchbar. I was using it with USB-C to HDMI adapter to external monitor no problem. I left it for an hour and I couldn't get back into it. The only thing that seems to work is to press the power (fingerprint) button until I see the...
  2. A

    cannot get past internet recovery

    I cannot get past the internet recovery. I turned off my computer then turned it back on because it froze. This always worked before. This time I got a flashing folder with a question mark. I followed the instruction on the apple support website. I use ethernet and do not have a wifi username or...