Firefox loses 1Password add-on

John Varela

Registered
Firefox installed on my wife's Mac repeatedly loses the 1Password add-on, which has to be reinstalled each time.

She and I are running, as near as I can tell, identical configurations: OS X 10.8.4, Firefox 23.0.1, and 1Password 3.8.21. We both run Adblock Plus and Ghostery. My Firefox also runs several other add-ons and has never lost the 1Password add-on. I disabled the add-ons to my wife's Firefox but that didn't help.

Any thoughts?
 
Is your problem related to this question from the Agilebits forums?
http://discussions.agilebits.com/di...lank-when-trying-to-edit-submit-action#latest

No, this is something different. The symptom is that the first time she goes to a site that wants a log-in, clicking on the 1Password icon produces the familiar pulldown except that the content is blank. I haven't found anything to correct this except to download and reinstall the 1Password add-on. 1Password then works correctly for the rest of the session, but if the computer is shut down and rebooted the problem recurs.
 
In that thread, the poster is using a version newer than yours (3.9.19) - maybe that can help you, too?
 
Did you look at that thread?
The poster is running Mountain 10.8.4 - same as you.
But he claims to be using a newer version of 1Password (maybe a beta, but is a higher version than yours)
It's possible that your issue is fixed with that newer version - or might remain erratic/unreliable in the present Firefox 23.
or the issue is just not fixed in Firefox, as the thread says there's a current issue with Firefox 23, affecting a few addons.
If you understand it better than I do, there's more info in this Bugzilla thread: https://bugzilla.mozilla.org/show_bug.cgi?id=886329

Anyway, I hope that you hear something from the Agilebits forum. That seems the best place to try for a fix.
 
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