Backed up my iPhone XR on a Windows PC and not sure what the initial password is. There is no password prompt when backing up the device each month. Now, I want to restore the deleted photos and itunes asks me to input the password. Tried a bunch of most used ones but no vail. Anyway to get through this?
Forgot iTunes Backup Password and Restore Failed
- Thread starter whiluup
- Start date
Generally, your iTunes password is your Apple ID. You will need to reset your Apple ID here --> https://support.apple.com/en-us/HT201487
Both failed for Apple ID password and computer login password
DeltaMac
Tech
An iTunes backup does not ask for your account password just to perform the backup. (because iTunes is already logged in to your account).
But, iTunes WILL ask for Apple ID password to retrieve that backup, just as a verification on that end.
Make sure that you have your correct Apple ID password:
Launch iTunes. Go to the Account menu, and try to View My Account.
That will ask you for your Apple ID account password.
Can you view your account there? If it shows that your account name or password is incorrect, then you will need to reset your account password.
Click on "Forgot Apple ID or Password". That will take you through the steps for an Apple ID password reset. And, then you will be able to restore your photos, or whatever else you need from that backup.
But, iTunes WILL ask for Apple ID password to retrieve that backup, just as a verification on that end.
Make sure that you have your correct Apple ID password:
Launch iTunes. Go to the Account menu, and try to View My Account.
That will ask you for your Apple ID account password.
Can you view your account there? If it shows that your account name or password is incorrect, then you will need to reset your account password.
Click on "Forgot Apple ID or Password". That will take you through the steps for an Apple ID password reset. And, then you will be able to restore your photos, or whatever else you need from that backup.
Pretty sure the password is correct. I can use it log in iCloud.
DeltaMac
Tech
Yes, but your iCloud password, can be different from your Apple ID account password. (Would normally be the same as your Apple ID, but doesn't have to be the same.)
Does your Apple ID password work when you try to view your account in iTunes?
What is the result if that fails? (What kind of message do you get?)
Best step is to go to the Apple support site, and check that your Apple ID password works there.
And, if your Apple ID password fails on the support page, then you can continue on to reset the password there.
(You will need to know your birthdate, and probably the correct answers to two of your security questions)
Does your Apple ID password work when you try to view your account in iTunes?
What is the result if that fails? (What kind of message do you get?)
Best step is to go to the Apple support site, and check that your Apple ID password works there.
(You will need to know your birthdate, and probably the correct answers to two of your security questions)
AnitaGutierrez
Registered
It seems that resetting password is the only thing you can do.
Forgot iTunes or iPhone Backup Password? How to Recover in 4 Ways
Last edited:
reset for what? no way to reset the backup password in iTune
DeltaMac
Tech
That's correct. You can't reset the Apple ID password directly through iTunes. You can reset your Apple ID password (which is the same one that was used automatically by iTunes) by following the steps at the Apple ID support page. I already posted the link to that Apple support page, but here it is, again:
or
If you forgot your Apple ID password
If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.
support.apple.com
or