OS X update fails, requirements not met

H

HelgeS

Registered
When I downloaded a upgrade package from Apple (http://www.apple.com/se/downloads/) for the Mac OS X v10.6.2 Update, it failed to install on my hard drive.

The installation program says:

"Mac OS X Update Combined can't be installed on this disk. This volume does not meet the requirements for this update."

According to the Disk Utility, the Partition Map Scheme is GUID Partition Table. Some people have listed this as a requirement

What is the real reason for the failure? Perhaps there is some clue in /var/log/install.log.

Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: @(#)PROGRAM:Install PROJECT:Install-562
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: @(#)PROGRAM:Installer PROJECT:Installer-429
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Hardware: MacBookPro5,1 @ 2.53 GHz (x 2), 4096 MB RAM
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Running OS Build: Mac OS X 10.6 (10A380)
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: TMPDIR=/var/folders/N7/N7JdEuojGimnQsNTkq0nK++++TI/-Tmp-/
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: SHELL=/bin/bash
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: HOME=/Users/macbook
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: USER=macbook
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: LOGNAME=macbook
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: DISPLAY=/tmp/launch-wIQnbn/:0
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: SSH_AUTH_SOCK=/tmp/launch-G6NiRi/Listeners
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: Apple_PubSub_Socket_Render=/tmp/launch-pgW8jq/Render
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: COMMAND_MODE=unix2003
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Mac OS X Update Combined Installation Log
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Opened from: /Volumes/Mac OS X 10.6.2 Update Combo/MacOSXUpdCombo10.6.2.pkg
Apr 8 17:07:19 Macbooks-MacBook-Pro-2 Installer[2922]: Package Authoring Warning: Package reference does not include required hash for package id auto.


I also tried to install the Mac OS X 10.6.1 Update. The log in /var/log/install.log was:

Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: @(#)PROGRAM:Install PROJECT:Install-562
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: @(#)PROGRAM:Installer PROJECT:Installer-429
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Hardware: MacBookPro5,1 @ 2.53 GHz (x 2), 4096 MB RAM
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Running OS Build: Mac OS X 10.6 (10A380)
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: TMPDIR=/var/folders/XK/XK3cnUTIHWuKThVnxatybU+++TM/-Tmp-/
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: SHELL=/bin/bash
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: HOME=/Users/helge
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: USER=helge
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: LOGNAME=helge
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: DISPLAY=/tmp/launch-7KVwpc/:0
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: SSH_AUTH_SOCK=/tmp/launch-4HaAHR/Listeners
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: Apple_PubSub_Socket_Render=/tmp/launch-4avL87/Render
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: COMMAND_MODE=unix2003
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Env: __CF_USER_TEXT_ENCODING=0x1F6:0:0
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Mac OS X Update Installation Log
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Opened from: /Volumes/Mac OS X 10.6.1 Update/MacOSXUpd10.6.1.pkg
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Package Authoring Warning: Package reference does not include required hash for package id patch.
Apr 8 23:13:23 Macbooks-MacBook-Pro-2 Installer[3501]: Package Authoring Warning: Package reference does not include required hash for package id auto.


I bought the computer used.
 
Are you running OS X 10.6, or are you running an earlier version (10.4, 10.5 perhaps)?

If you're running an earlier version, you cannot update to 10.6 for free. Every major "point" upgrade (like from 10.2 to 10.3, or 10.5 to 10.6) is a paid upgrade, and you must purchase the new operating system.

Minor point upgrades, like from 10.6.1 to 10.6.2 are free, and should appear (if applicable) in Software Update, like DeltaMac said.
 
DeltaMac said:
What happens when you run your Software Update? You can easily choose that from your Apple menu.
Click to expand...
I can run Software Update to update other software. Currently, the system is up to date. But there are things which are not working well, such as some help files, so I wanted to try to update the system.
 
ElDiabloConCaca said:
Are you running OS X 10.6, or are you running an earlier version (10.4, 10.5 perhaps)?

If you're running an earlier version, you cannot update to 10.6 for free. Every major "point" upgrade (like from 10.2 to 10.3, or 10.5 to 10.6) is a paid upgrade, and you must purchase the new operating system.

Minor point upgrades, like from 10.6.1 to 10.6.2 are free, and should appear (if applicable) in Software Update, like DeltaMac said.
Click to expand...
I'm running OS Build: Mac OS X 10.6 (10A380), according to the /var/log/install.log file.
 
HelgeS said:
I'm running OS Build: Mac OS X 10.6 (10A380), according to the /var/log/install.log file.
Click to expand...

Ah, that's it!
Build 10A380 is a beta (or developer) version. That's why you can't update. The test version is not normally update-able, as far as I know. Where did you get that version, as Macs don't come with that. The oldest released build is 10A432, which is a 'real' version of OS X 10.6
You'll need to purchase Snow Leopard, and install that. It's only $30, so not a major investment...
And, then you will be able to update from that real version.

That also explains the other issues that you are having, such as help files, which may not be complete in development builds.
 
Can I buy and install Snow Leopard without loosing all other software that is installed on the machine? I didn't get installation disks for them when I bought the mac on e-bay.
 
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