Greetings!
First post here on this wonderful site. Hope that someone may be able to help.
The Computer: Dual 867 Mhz G-4, 768 MB memory, 60GB HD (30GB in use)...
The problem: The other day, we decided to upgrade from Jag (10.2.8) to Tiger. After numerous attempts to install, we kept getting a "please try again" message as the Tiger DVD was checking the disk. Finally in desperation, I purchased the latest version of Disk Warrior, and that seemed to fix the problem. We did the upgrade, and now just about everything works as advertised- love it!
But, we are having one pesky problem that we can't seem to get past. Since it involves Quark and Acrobat (two programs that I never use), I'll let my wife describe the problem:
I cannot get my Acrobat Distiller 5.0.5 to work properly.
I open an existing file in my layout program (Quark 5.0) that I want to make the PDF of.
Here are my steps:
Under Chooser I select the AdobePS printer driver; click back on the document and select "Page Setup", making sure that the printer description is the Acrobat Distiller.
After selecting the Setup, Output, Options, etc. criteria; I click on the "Printer" button. The printer specified is "Virtual Printer" (what I've always used) with "File" as the destination. Then I click the "Save" button, specify the "IN" folder as the place to put the PS file, click the "Save" button.
I click the "Print" button again, and Quark creates a PS file.
I activate Distiller. (P.S. Before I activate it, I check in the IN folder to see if the PS file is there, and it is.) Once I activate Distiller it processes the file -- but it jumps the step of relocating the file to the Out folder and goes directly to "ready" -- hence, no PDF file in the Out folder.
I did a search on my hard drive, looking for the exact name of the file that Distiller said it processed (checked invisible folders as well), and it comes up with no matches.
I also threw out the old watched folders and re-established new versions, just in case they got corrupted somehow. (That didn't work, either).
Also tried having no watched folder designated, and had the PS file on the desktop. Drug the file to Distiller; Distiller processed the file, and said that it put the processed file on the desktop, but the file never appeared. Did a find on the Hard drive for the file- zero matches.
I re-installed Acrobat 5.0.5 and double-checked all the settings/preferences in Distiller.
Also, when we did a "find" for virtual printer it was found, but th icon had an "X" over it, like it was disabled. We tried to create a new virtual printer, but it didn't seem to work.
Nothing seems to work and I'm getting desperate. (I have a job that has to go to the printer Monday night.)
Any help, ideas, voodoo would be much appreciated...
First post here on this wonderful site. Hope that someone may be able to help.
The Computer: Dual 867 Mhz G-4, 768 MB memory, 60GB HD (30GB in use)...
The problem: The other day, we decided to upgrade from Jag (10.2.8) to Tiger. After numerous attempts to install, we kept getting a "please try again" message as the Tiger DVD was checking the disk. Finally in desperation, I purchased the latest version of Disk Warrior, and that seemed to fix the problem. We did the upgrade, and now just about everything works as advertised- love it!
But, we are having one pesky problem that we can't seem to get past. Since it involves Quark and Acrobat (two programs that I never use), I'll let my wife describe the problem:
I cannot get my Acrobat Distiller 5.0.5 to work properly.
I open an existing file in my layout program (Quark 5.0) that I want to make the PDF of.
Here are my steps:
Under Chooser I select the AdobePS printer driver; click back on the document and select "Page Setup", making sure that the printer description is the Acrobat Distiller.
After selecting the Setup, Output, Options, etc. criteria; I click on the "Printer" button. The printer specified is "Virtual Printer" (what I've always used) with "File" as the destination. Then I click the "Save" button, specify the "IN" folder as the place to put the PS file, click the "Save" button.
I click the "Print" button again, and Quark creates a PS file.
I activate Distiller. (P.S. Before I activate it, I check in the IN folder to see if the PS file is there, and it is.) Once I activate Distiller it processes the file -- but it jumps the step of relocating the file to the Out folder and goes directly to "ready" -- hence, no PDF file in the Out folder.
I did a search on my hard drive, looking for the exact name of the file that Distiller said it processed (checked invisible folders as well), and it comes up with no matches.
I also threw out the old watched folders and re-established new versions, just in case they got corrupted somehow. (That didn't work, either).
Also tried having no watched folder designated, and had the PS file on the desktop. Drug the file to Distiller; Distiller processed the file, and said that it put the processed file on the desktop, but the file never appeared. Did a find on the Hard drive for the file- zero matches.
I re-installed Acrobat 5.0.5 and double-checked all the settings/preferences in Distiller.
Also, when we did a "find" for virtual printer it was found, but th icon had an "X" over it, like it was disabled. We tried to create a new virtual printer, but it didn't seem to work.
Nothing seems to work and I'm getting desperate. (I have a job that has to go to the printer Monday night.)
Any help, ideas, voodoo would be much appreciated...