I hope I'm doing this correctly. I've noticed for a week or so that when users post and create a ticket, it indicates the time posted, but when I Respond to a question, the time is completely off. I just responded to ticket #333055, a Windows based query, it shows 4:04PM. That could be correct... no way to know exactly when someone posts. But when I check my response, it shows 8:59PM. It's 1:07PM in San Francisco as I type. Perhaps it's supposed to work this way but I have to tell you, it's a bit confusing.