You're right: Why bother. That's the point Lt. Major Burns was trying to make. If basically what you can do with Vista you can also do with Win2K - but with less hardware upgrades necessary - then by all means: Stay with Win2K. I don't think Win2K was too bad for a Windows system. But the reason for upgrading to a newer version like XP or Vista shouldn't be that it _looks_ different or adds hurdles for the user, the reason should be innovation, stuff that really makes working with a system easier, better, more productive. Vista, five years after XP, simply _doesn't_ bring that much to the table. If you compare that to, say, comparing Puma to Leopard (10.1 to 10.5), that looks quite different to me. Now you could say that Puma simply wasn't such a good OS back then - and you may have a point. But at the same time, Windows had its _worst_ time, what with worms infecting systems before they even were correctly installed... (Sure you can say it's stupid to install Windows XP without a hardware firewall present, but most home users do _not_ have a hardware firewall, and Windows XP _wants_ to connect to the 'net in order to download the newest updates before installation.)
All that being said: For me it comes down to _one_ big difference that has been true for oh so many years:
Windows is obtrusive. It gets in the way. All the time. The Mac doesn't.
Points:
- Windows is eager to have apps full screen and is laid out for it. This doesn't give drag and drop its full potential. It gets in the way.
- Windows tells me that I need to take certain steps. It asks me to go "there" and adjust software updates and security settings, which means it clearly _has_ a preference for me, but then why isn't there a button to "go ahead and do it for me"? It gets in the way.
- MSN is pushed so hard that it starts by itself and asks me to use its network - whether I want to or not.
- Plug n'Play USB? Nono. You have to go to some widget in the taskbar, open it and select the right hardware to pop out. Often, devices have more than one entry there and it's unclear to the user whether it matters which entry you select. Obtrusive.
- Wizards and assistants everywhere. They're a way to hide that preference windows just aren't that good in Windows. They often offer you a thousand options at a glance. Only that you need a book to find your way around them. Well: You can use the wizards. But they force you to work them through with a lot of - at least seemingly - stupid questions. Either way: Obtrusive. Very.
This list does _not_ count for all the instances where dialogue boxes are very unclear. Why would an Office installation tell me that x32340.dll installed is newer than the one I'm about to install and ask me what to do about it? Those file names do _not_ tell the user what should be done. The user can only assume that newer is better, but at the same time it's quite probable that the software he or she's installing depends on a certain version. The _least_ this is: Obtrusive.
The Mac thing is: It lets me work. I can write an entire shortstory without having to deal with anything but my writing. In order to do that on Windows, I'd have to first turn off every little bit of software that's automatically run, then (or better before that) knock out the network cable and use Notepad.exe to write, because everything else wants to reformat my text while I'm writing it.