Recent content by dust541

dead drive. get it replaced. relatively common if you use the drive a lot.

try holding down the option key when you boot, hopefully your hard drive will show up, select the drive then hit the right arrow key. This will hopefully boot up your machine. You could also try boot the machine in Target disk mode (by holding down the "T" key) and connect it to another mac to...

call me crazy, but if it is a licensed version of Quark, why not contact Quark? I've done this several times with problems reinstalling and activation problems. They have gotten a LOT better with their tech support.

your best bet is to use Carbon Copy Cloner (available from bombich.com) to "clone" your entire drive to another drive (preferrably to firewire drive). Make sure in the preferences to create the clone as a "bootable" volume. You'll see it in the preferences. This is a great tool for backing up...

sounds like your user folder preferences have been corrupted. easist thing to try is to create a new user, see if everything goes back to normal. Also, of course, boot off cd and run disk utility and permissions.

IS ANYONE HAVING THE PROBLEM OF IMPORTING FROM CD'S? I stick in a purchased cd and hit the import cd button. it looks like it's importing but nothing happens, the only way out is to force-quit. Then I go and toss the prefs, the 1st import is fine but after that it's back to the all-day lollipop...

So, here's the situation. users are booting from the server (home folders are located on server). Everyone is on 10.4.2 with all updates run. Users are all on G5's and G4's with a bunch of RAM. They burn cd's which creates a burn folder on their desktop. When you go to delete these folders...

Welp: back from the client, no quick fix, had to go ahead and reinstall OS. thanks for your help though.

sounds like it could possibly be a bad memory stick. Did you check that?

good idea, however, client can't get to the desktop in order to do that, just keeps flashing over and over, totally unusable. I guess I could try to boot up in the safe mode but not sure if that will work either. Any more ideas?

eMac running OSX 10.3.8 (plenty of mem, hard drive space, etc) - finder menu flashes upon boot on and off and on and off, client can't see any icons or do anything. Had him fix permissions and run disk utility but the same thing happens. Any hints or tips other than reinstalling OS? Thanks.

run Apple Hardware Test (included in disk 1 of disks included with your system). Boot while holding down option key to select the hardware test. run an extended test to see if it's an obvious mass storage failure. After that, call apple and get a case number.

thanks bob. I'll give that a shot when I go back over to the client's on Friday. I'll let ya know. Thanks again and enjoy your day.

running a G4 1.25 DP with 1 gig of memory running OS 10.3.8. After I login, takes about 3 minutes to get to the desktop. After that, everything is golden... updated to latest OS 10.3.8 with all software updates. Tried new user, booting up in safe mode, using disk utility, repaired permissions...