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HI Cheryl many thanks for yr advise. Perhaps I sd have made it a bit clearer: i have the Utlities screen but it's the Time Machine back up which I'm unable to restore due to the procedure I explained above Iain

My HD crashed today, the third in four years :( My day started with a grey OS Utilities screen. I'm running 10.91 on an imac, booted from an external drive (well until it crashed) Ok the good news is I have Time Machine back-up (and it last did so last night). I can view my files and...

I'm sure that this has a very simple solution, but I use google maps quite a lot and have never been able to drop a pin on my IMAC (running 10.85). It says 'right click' to drop a pin but it won't work for me. (I do know that Ctrl click is a right click!) Is this cos Google want me to 'sign...

Im running 10.83 and ever since the last update or two my Epson SX525 printer has been misbehaving. It was working Ok last week, but following a crash it won't print at all now. The wifi link is there, but whenever I try to click on any doc at all I can't get the queue, it won't show me that...

many thanks for your continued help. OK I have now got the keyboard viewer showing. when I press the FN key (it goes grey) and then FN + F11 together nothing happens.

again I get into the flag ok, 'show input source' but but no keyboard appears

thanks satcomer but don't follow you. system pref yes, but after that I'm lost, can't see another system pref or language/text

thanks. no f11 does not cause windows to move off screen. yes I am using the volume on top right of screen for now next to clock but it's a pain...

thanks for your support. I have followed your advise but when i go to flag on menu bar there is no option for keyboard viewer so not able to get a graphic layout.

no good...

After 3 years my F11 key has packed up so I can't reduce volume. I have been into System Pref keyboard mouse, restored default, tried lots of suggestion on web but still no go. f12 and all other f buttons work fine. i have not changed any hardware/software at all recently! imac using 10.58...

I have just realised that a whole year of pictures and video is missing from iphoto. My 9 year old son has started using iphoto on my computer (he doing a photog course), so he might be to blame :). But the weird thing is that I still have 6 years of pics, just last year missing. I have...

found it ! in mail downloads...

I've mistakenly worked on a Word doc sent to me through Mac mail, I believe i prob never moved it out of the mail application, and when I turn on computer next morning nowhere to be found. I know name of file and it's not in recent docs, and Spotlight is no help. any clues? many thanks! I...

thanks But I can't eject the disc or even see it at all on desktop = how do I get it out?

when I put a blank cd in imac no icon is shown on desktop or itunes. It spins for a while then goes quiet. I have checked the system preferences saying - open itunes when insert a black cd. any clues?! using imac 2.8GHz running 10.56

there is a itunes bug out there, this was the message I got "the iTunes library cannot be saved".... "error -.50" http://forums.ilounge.com/showthread.php?t=242621 beware!!

thanks for your input, much appreciated, I cleared cache with Tweax (didn't want to mess around with all the other possiblities it can do) and was able to restart mac. seems ok. itunes library still intact. sd I still run disk utility? and how do I 'boot from DVD' exactly please? and also cd...

" I have ALL apps closed (quit), except for Activity Monitor, and I have about 45 processes that are open" that's what I meant. I think this whole issue is related to a nasty new itunes bug http://forums.ilounge.com/showthread.php?t=242621 I think that you could get some help by...

thanks for your response Deltamac. Ok I quit all apps fine. no need to force quit. then went into activity monitor to check, nothing open. then I try to restart and it tells me that activity monitor cancelled log off (or words to that effect). very strange...