Word Crashes when trying to Print

S

Swires

Registered
I have scoured the net on this problem and sadly cannot find a solution so I beg macosx.com for a solution to this VERY annoying problem.

When I am in Microsoft Word 2008 for Mac I go to File>Print but when I click "ok" or even "cancel" word crashes and I get the "Microsoft Word has Encountered a problem..." error. I click more info and I get the error report below.

I have checked all my fonts, updated my printing drivers, checked disk permissions, reinstalled word and so far none of these have worked. Word still crashes on the printing menu. (However if I just click the print icon it works).

(All the other office programs crash in this way as well).

Thanks


Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-11-29 18:50:33 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.3.080930
Crashed Module Name: OfficeArt
Crashed Module Version: unknown
Crashed Module Offset: 0x0059732c
Blame Module Name: OfficeArt
Blame Module Version: unknown
Blame Module Offset: 0x0059732c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x0315932c in Art::g_szGvmlClipboardFormat + 0x0005CC48 (OfficeArt + 0x0059732c)
# 2 0x0315954e in Art::g_szGvmlClipboardFormat + 0x0005CE6A (OfficeArt + 0x0059754e)
# 3 0x02f8e5d7 in Art::GetMsoIntlInstance() + 0x000003FD (OfficeArt + 0x003cc5d7)
# 4 0x02e710b6 in Art::GeometryBuilder::~GeometryBuilder() + 0x00000098 (OfficeArt + 0x002af0b6)
# 5 0x02bcf24f in (OfficeArt + 0x0000d24f)
# 6 0x92aec787 in _signgam + 0x92945F23 (libSystem.B.dylib + 0x00029787)
# 7 0x92aec670 in _signgam + 0x92945E0C (libSystem.B.dylib + 0x00029670)
# 8 0x917c5c4f in .objc_class_name_HICocoaWindowContentView + 0x90F6270F (AppKit + 0x001f0c4f)
# 9 0x049e853e in -[NSWindow(StoplightWindowSwizzle) __stoplight_close] + 0x00000206 (StoplightHack + 0x0000153e)
# 10 0x1eb65888 in _AskUserForFile + 0x0000EB84 (PrintCocoaUI + 0x0001d888)
# 11 0x916e69fb in .objc_class_name_HICocoaWindowContentView + 0x90E834BB (AppKit + 0x001119fb)
# 12 0x916e6938 in .objc_class_name_HICocoaWindowContentView + 0x90E833F8 (AppKit + 0x00111938)
# 13 0x916e67be in .objc_class_name_HICocoaWindowContentView + 0x90E8327E (AppKit + 0x001117be)
# 14 0x916e5e17 in .objc_class_name_HICocoaWindowContentView + 0x90E828D7 (AppKit + 0x00110e17)
# 15 0x916e566a in .objc_class_name_HICocoaWindowContentView + 0x90E8212A (AppKit + 0x0011066a)
# 16 0x916e4f24 in .objc_class_name_HICocoaWindowContentView + 0x90E819E4 (AppKit + 0x0010ff24)
# 17 0x916e3663 in .objc_class_name_HICocoaWindowContentView + 0x90E80123 (AppKit + 0x0010e663)
# 18 0x1eb699de in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000110 (PrintCocoaUI + 0x000219de)
# 19 0x91c5ae47 in .objc_class_name_HICocoaWindowContentView + 0x913F7907 (AppKit + 0x00685e47)
# 20 0x91945b51 in .objc_class_name_HICocoaWindowContentView + 0x910E2611 (AppKit + 0x00370b51)
# 21 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 22 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 23 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 24 0x01623c04 in _McpCopyDateStringForUTCDateTime + 0x000002B4 (MicrosoftComponentPlugin + 0x000a6c04)
# 25 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 26 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 27 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 28 0x900d3c60 in .objc_class_name_IPMDFontRange + 0x8FDAA020 (HIToolbox + 0x0008fc60)
# 29 0x9019cb9d in .objc_class_name_IPMDFontRange + 0x8FE72F5D (HIToolbox + 0x00158b9d)
# 30 0x90265af0 in .objc_class_name_IPMDFontRange + 0x8FF3BEB0 (HIToolbox + 0x00221af0)
# 31 0x90265c80 in .objc_class_name_IPMDFontRange + 0x8FF3C040 (HIToolbox + 0x00221c80)
# 32 0x91851b3a in .objc_class_name_HICocoaWindowContentView + 0x90FEE5FA (AppKit + 0x0027cb3a)
# 33 0x9184c391 in .objc_class_name_HICocoaWindowContentView + 0x90FE8E51 (AppKit + 0x00277391)
# 34 0x1eb66077 in _AskUserForFile + 0x0000F373 (PrintCocoaUI + 0x0001e077)
# 35 0x1eb5642a in _PMPrivatePrintDialogMain + 0x0000014E (PrintCocoaUI + 0x0000e42a)
# 36 0x90564452 in PJCStatusHandler::ShowStatusWindow()::windowHandler + 0x2BA5C91A (Print + 0x00004452)
# 37 0x02426505 in _MsoAfxPMSessionPrintDialogMain + 0x00000039 (MicrosoftOffice + 0x00299505)
# 38 0x0065d14b in _wdCommandDispatch + 0x0034019B (Microsoft Word + 0x0065c14b)
# 39 0x0088d755 in _wdGetApplicationObject + 0x001583D3 (Microsoft Word + 0x0088c755)
# 40 0x0089724d in _wdGetApplicationObject + 0x00161ECB (Microsoft Word + 0x0089624d)
# 41 0x0038cb7a in _wdCommandDispatch + 0x0006FBCA (Microsoft Word + 0x0038bb7a)
# 42 0x00813cd3 in _wdGetApplicationObject + 0x000DE951 (Microsoft Word + 0x00812cd3)
# 43 0x008141b7 in _wdGetApplicationObject + 0x000DEE35 (Microsoft Word + 0x008131b7)
# 44 0x024ca5ae in _MsoFCreateToolbarSet + 0x000011BE (MicrosoftOffice + 0x0033d5ae)
# 45 0x015a8a83 in _McpFCreateIMcpMRFssOffice10 + 0x00000D47 (MicrosoftComponentPlugin + 0x0002ba83)
# 46 0x015a8bc3 in _McpFCreateIMcpMRFssOffice10 + 0x00000E87 (MicrosoftComponentPlugin + 0x0002bbc3)
# 47 0x01646a5f in _McpEndCustomizeToolbar + 0x000008B3 (MicrosoftComponentPlugin + 0x000c9a5f)
# 48 0x0164552e in _McpFGetMFODirt + 0x00004DEC (MicrosoftComponentPlugin + 0x000c852e)
# 49 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 50 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 51 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 52 0x9009b31d in .objc_class_name_IPMDFontRange + 0x8FD716DD (HIToolbox + 0x0005731d)
# 53 0x900c1b6f in .objc_class_name_IPMDFontRange + 0x8FD97F2F (HIToolbox + 0x0007db6f)
# 54 0x900c1b2c in .objc_class_name_IPMDFontRange + 0x8FD97EEC (HIToolbox + 0x0007db2c)
# 55 0x90145cd7 in .objc_class_name_IPMDFontRange + 0x8FE1C097 (HIToolbox + 0x00101cd7)
# 56 0x9004b811 in .objc_class_name_IPMDFontRange + 0x8FD21BD1 (HIToolbox + 0x00007811)
# 57 0x9004b303 in .objc_class_name_IPMDFontRange + 0x8FD216C3 (HIToolbox + 0x00007303)
# 58 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 59 0x9004a5a2 in .objc_class_name_IPMDFontRange + 0x8FD20962 (HIToolbox + 0x000065a2)
# 60 0x900794c7 in .objc_class_name_IPMDFontRange + 0x8FD4F887 (HIToolbox + 0x000354c7)
# 61 0x9004b6bc in .objc_class_name_IPMDFontRange + 0x8FD21A7C (HIToolbox + 0x000076bc)
# 62 0x9004a73d in .objc_class_name_IPMDFontRange + 0x8FD20AFD (HIToolbox + 0x0000673d)
# 63 0x90067092 in .objc_class_name_IPMDFontRange + 0x8FD3D452 (HIToolbox + 0x00023092)
# 64 0x01669a7d in _McpFDispatchEventRef + 0x00000073 (MicrosoftComponentPlugin + 0x000eca7d)
# 65 0x0166a00d in _McpRunApplicationEventLoop + 0x0000051B (MicrosoftComponentPlugin + 0x000ed00d)
# 66 0x00ae710b in _wdGetApplicationObject + 0x003B1D89 (Microsoft Word + 0x00ae610b)
# 67 0x00af01bf in _wdGetApplicationObject + 0x003BAE3D (Microsoft Word + 0x00aef1bf)
# 68 0x0263045c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 69 0x00ad555c in _wdGetApplicationObject + 0x003A01DA (Microsoft Word + 0x00ad455c)
# 70 0x00002fa2 in __mh_execute_header + 0x00001FA2 (Microsoft Word + 0x00001fa2)
# 71 0x00002ec9 in __mh_execute_header + 0x00001EC9 (Microsoft Word + 0x00001ec9)

X86 Thread State:
eax: 0x1d0cd658 ebx: 0x03159535 ecx: 0x0315934c edx:0x00000008
edi: 0xbfffc368 esi: 0x1d0cd658 ebp: 0xbfffc318 esp:0xbfffc300
ss: 0x0000001f eip: 0x0315932c cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202


Thread 1:

# 1 0x92ac3e26 in _signgam + 0x9291D5C2 (libSystem.B.dylib + 0x00000e26)
# 2 0x92b4bf2b in _signgam + 0x929A56C7 (libSystem.B.dylib + 0x00088f2b)
# 3 0x01e9cd7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01e9c3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01e9c46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01e9cf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 8 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x92b3b277 ecx: 0xb00a0a5c edx:0x92ac3e26
edi: 0x000002e4 esi: 0xa46fa95d ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x92ac3e26 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 2:

# 1 0x92acaeee in _signgam + 0x9292468A (libSystem.B.dylib + 0x00007eee)
# 2 0x92af5bf1 in _signgam + 0x9294F38D (libSystem.B.dylib + 0x00032bf1)
# 3 0x922fd45c in __CMProfileID + 0x9222A338 (ColorSync + 0x0003345c)
# 4 0x9230fd8e in __CMProfileID + 0x9223CC6A (ColorSync + 0x00045d8e)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x0000014e ebx: 0x92af5c11 ecx: 0xb0122e7c edx:0x92acaeee
edi: 0x0504bda4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x92acaeee cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 3:

# 1 0x92b22cea in _signgam + 0x9297C486 (libSystem.B.dylib + 0x0005fcea)
# 2 0x016efa26 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00172a26)
# 3 0x015fd0cc in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000800cc)
# 4 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x000c0194 ebx: 0x015fd07b ecx: 0xb01add3c edx:0x92b22cea
edi: 0x04000000 esi: 0xb01adf24 ebp: 0xb01add58 esp:0xb01add3c
ss: 0x0000001f eip: 0x92b22cea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 4:

# 1 0x92b0ca56 in _signgam + 0x929661F2 (libSystem.B.dylib + 0x00049a56)
# 2 0x016efab1 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00172ab1)
# 3 0x015fcd7a in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x0007fd7a)
# 4 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 5 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 6 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x00000193 ebx: 0x015fcceb ecx: 0xb02e3cac edx:0x92b0ca56
edi: 0xb02e3ec4 esi: 0xb02e3f34 ebp: 0xb02e3cd8 esp:0xb02e3cac
ss: 0x0000001f eip: 0x92b0ca56 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282


Thread 5:

# 1 0x92ac3d5a in _signgam + 0x9291D4F6 (libSystem.B.dylib + 0x00000d5a)
# 2 0x015fd48f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008048f)
# 3 0x923df463 in __gTECMasterGlobals + 0x920F9C43 (CarbonCore + 0x00049463)
# 4 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 5 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffda ebx: 0x923f27af ecx: 0xb03d4e5c edx:0x92ac3d5a
edi: 0xb03d4f36 esi: 0x00000000 ebp: 0xb03d4e88 esp:0xb03d4e5c
ss: 0x0000001f eip: 0x92ac3d5a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 6:

# 1 0x92af47ea in _signgam + 0x9294DF86 (libSystem.B.dylib + 0x000317ea)
# 2 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 3 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x0000016b ebx: 0x92af4e4c ecx: 0xb01d9ecc edx:0x92af47ea
edi: 0x04000000 esi: 0xb01da000 ebp: 0xb01d9f78 esp:0xb01d9ecc
ss: 0x0000001f eip: 0x92af47ea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 7:

# 1 0x92ae795a in _signgam + 0x929410F6 (libSystem.B.dylib + 0x0002495a)
# 2 0x931331bc in .objc_class_name_NSScriptSynonymDescription + 0x92E9CFDC (Foundation + 0x000861bc)
# 3 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 4 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0x000c0003 ebx: 0x92af4e4c ecx: 0xb04b5e9c edx:0x92ae795a
edi: 0x000001fe esi: 0x00000000 ebp: 0xb04b5eb8 esp:0xb04b5e9c
ss: 0x0000001f eip: 0x92ae795a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


Thread 8:

# 1 0x92ac3d66 in _signgam + 0x9291D502 (libSystem.B.dylib + 0x00000d66)
# 2 0x92af7957 in _signgam + 0x929510F3 (libSystem.B.dylib + 0x00034957)
# 3 0x930fdb1c in .objc_class_name_NSScriptSynonymDescription + 0x92E6793C (Foundation + 0x00050b1c)
# 4 0x930fd930 in .objc_class_name_NSScriptSynonymDescription + 0x92E67750 (Foundation + 0x00050930)
# 5 0x930fd895 in .objc_class_name_NSScriptSynonymDescription + 0x92E676B5 (Foundation + 0x00050895)
# 6 0x9167b250 in .objc_class_name_HICocoaWindowContentView + 0x90E17D10 (AppKit + 0x000a6250)
# 7 0x930b7bad in .objc_class_name_NSScriptSynonymDescription + 0x92E219CD (Foundation + 0x0000abad)
# 8 0x930b7754 in .objc_class_name_NSScriptSynonymDescription + 0x92E21574 (Foundation + 0x0000a754)
# 9 0x92af4f79 in _signgam + 0x9294E715 (libSystem.B.dylib + 0x00031f79)
# 10 0x92af4e36 in _signgam + 0x9294E5D2 (libSystem.B.dylib + 0x00031e36)

X86 Thread State:
eax: 0xffffffd9 ebx: 0x92af5c11 ecx: 0xb0537b0c edx:0x92ac3d66
edi: 0x1ed80bb8 esi: 0x1ed80b88 ebp: 0xb0537b88 esp:0xb0537b0c
ss: 0x0000001f eip: 0x92ac3d66 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286


Loaded modules:

0: Microsoft Word (12.1.3.080930 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
6: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
7: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
8: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
9: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
10: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
11: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
12: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
13: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
14: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
15: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
16: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
17: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
18: SIMBL (8 Reg=English Loc=0x0000): /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
19: StoplightHack (1.1 Reg=English Loc=0x0000): /Users/adam/Library/Application Support/SIMBL/Plugins/StoplightHack.bundle/Contents/MacOS/StoplightHack
20: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
21: RawCamera (410 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
22: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
23: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
24: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
25: PrintCocoaUI (237.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
26: WordPDE (12.1.3.080930 Reg=en Loc=0x0000): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/PlugIns/WordPDE.plugin/Contents/MacOS/WordPDE
27: ResourceManager: /Library/Printers/hp/Frameworks/ResourceManager.framework/Versions/DI_RM.A.04.07.002/ResourceManager
28: libCGXCoreImage.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
29: PrintingCocoaPDEs (237.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
30: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
31: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
32: hp_aio_print2_pde (5.3.1 Reg=English Loc=0x0000): /Library/Printers/hp/aio/hp_aio_print2_pde.plugin/Contents/MacOS/hp_aio_print2_pde
33: libAiOHPUtils.18.1.dylib: /Library/Printers/hp/aio/libAiOHPUtils.18.1.dylib
34: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
35: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
36: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
37: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
38: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
39: Backup: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
40: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
41: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
42: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
43: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
44: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
45: libz.1.dylib: /usr/lib/libz.1.dylib
46: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
47: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
48: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
49: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
50: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
51: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
52: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
53: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
54: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
55: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
56: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
57: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
58: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
59: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
60: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
61: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
62: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
63: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
64: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
65: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
66: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
67: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
68: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
69: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
72: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
73: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
74: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
75: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
76: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
77: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
78: libffi.dylib: /usr/lib/libffi.dylib
79: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
82: libcups.2.dylib: /usr/lib/libcups.2.dylib
83: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
84: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
85: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
86: libauto.dylib: /usr/lib/libauto.dylib
87: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
88: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
89: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
90: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
91: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
92: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
93: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
94: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
95: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
96: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
97: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
98: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
99: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
100: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
101: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
102: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
103: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
104: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
105: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
106: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
107: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
108: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
109: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
110: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
111: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
112: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
113: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
114: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
115: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
116: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
117: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
118: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
119: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
120: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
121: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
122: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
123: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
124: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
125: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
126: libbsm.dylib: /usr/lib/libbsm.dylib
127: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
128: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
129: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
130: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
131: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
132: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
133: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
134: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.5 (Build 9F2114)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1055
Screen: 1280 x 1024, depth = 32, ltbr = 0, 0, 1024, 1280

Microsoft Application Information:
Error Reporting UUID: A080CB77-93A4-432D-8EE7-5E664AAAE61F
Time from launch: 0 hours, 0 minutes, 14 seconds
Total errors on this client: 27
Click to expand...
 
If you're running Leopard, have you tried resetting the printing system? You do this by right-clicking in the list of printers in the "Print & Fax" section of the System Preferences.

This will delete all your installed printers and you'll have to re-add them (and re-set up any defaults you have changed in the printer properties), but it's been known to fix mysterious printing problems.
 
Yes I've done that about 3 times now. It's not worked lol. Even when there are no printers installed Office still crashes.
 
Um . . . reinstall MS, then check for updates, and making sure it is registered?

And . . . while it may appear irrelevant, make sure your HD is journaled. When mine was not, I had odd problems including my MS periodically crashing.

--J.D.
 
Journaling was already enabled. I am using neooffice as a substitute but I really would like word to work.

I have just discovered a related issue. When I try to print from firefox it just quits with no error message or anything else.
 
Your error log shows that OfficeArt is the module that crashes. Update your Office software, which currently is 12.1.4. Yours reports 12.1.3
Might help, won't hurt to update.

Also, one item in your crash log is questionable (there may be others, but this is a typical one) line #9 under the crashed thread
0x049e853e in -[NSWindow(StoplightWindowSwizzle) __stoplight_close] + 0x00000206 (StoplightHack + 0x0000153e)
AND, then down the list under Loaded Modules:
18: SIMBL (8 Reg=English Loc=0x0000): /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL

You may want to update your SIMBL apps, or just remove the Stoplight software that you installed, which uses SIMBL input manager. It's the first non-Office item listed, and could be the main culprit.....
 
Hi, I am struggling with the same problem but as I don't have Stoplight it can not the the source. Updated my software recently and reinstalled printers.

Any suggestions? Error report below.

Thanks


Process: Microsoft Word [560]
Path: /Users/rheas/Applications/Microsoft Office X/Microsoft Word
Identifier: com.microsoft.Word
Version: 10.1.4 (10.1.4)
Code Type: PPC (Translated)
Parent Process: launchd [95]

Date/Time: 2009-04-20 13:22:15.742 +0100
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0

Thread 0 Crashed:
0 translate 0xb80bc718 0xb8000000 + 771864
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spin_lock_wrapper + 4259

Thread 1:
0 ??? 0x800bc1c6 0 + 2148254150
1 ??? 0x800c39bc 0 + 2148284860
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed095 0 + 2148454549
4 ??? 0x800ecf52 0 + 2148454226

Thread 2:
0 translate 0xb8152b6b spin_lock_wrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259

Thread 3:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259

Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0xb80b6c78 ecx: 0xa803000c edx: 0x00000003
edi: 0x8080d180 esi: 0x00000000 ebp: 0xb7fffa08 esp: 0xb7fff9ec
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bc718 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000000c

Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate

Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Users/rheas/Applications/Microsoft Office X/Microsoft Word
Exception: EXC_BAD_ACCESS (0x0001)

Thread 0: (0xb01a6d64, 0xb8152863)
0x92539830: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x84972ed8: No symbol
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x935ce17c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x92539874 ctr: 0x9353d1c0
r00: 0xffffffda r01: 0xf0182d60 r02: 0x001859a0 r03: 0x00006203
r04: 0x000002d0 r05: 0x00000000 r06: 0x00000000 r07: 0xf0182af0
r08: 0x00000010 r09: 0x000f4240 r10: 0xfffffff3 r11: 0xa0594a80
r12: 0x9353d1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x000afc80 r30: 0x00000000 r31: 0x92539814

Thread 1: (0xb0124d38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84948d8c: No symbol
0x84972c0c: No symbol
0x84972d6c: No symbol
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x935ce17c: /usr/lib/libSystem.B.dylib : __pthread_body + 40

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x14cb9eb0 ctr: 0x935cd530
r00: 0x00000193 r01: 0xf0101970 r02: 0x00000000 r03: 0x00000015
r04: 0xf0101ba0 r05: 0x00000206 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0xf0101b2e r10: 0x000eb07c r11: 0x14cbe828
r12: 0x935cd530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0101ba0 r30: 0xf0101a50 r31: 0xf0101a50

Thread 2: Crashed (0xb7fff9ec, 0xb80bc718)
0x0142ddc0: No symbol
0x0154e9ec: /Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR220Series_Core.plugin/Contents/PDEs/PrintSetting.plugin/Contents/MacOS/PrintSetting : _UIGetMediaResource + 124
0x015494a0: /Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR220Series_Core.plugin/Contents/PDEs/PrintSetting.plugin/Contents/MacOS/PrintSetting : UIPrintSettingPane::New() + 1548
0x015df158: /Library/Printers/EPSON/InkjetPrinter/Libraries/PDEInterpreter.framework/Versions/A/PDEInterpreter : cnibui::UISystem::NewIPP() + 456
0x015dc6d8: /Library/Printers/EPSON/InkjetPrinter/Libraries/PDEInterpreter.framework/Versions/A/PDEInterpreter : cnibui::NewIPP(void* (*)()) + 40
0x0154ce28: /Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR220Series_Core.plugin/Contents/PDEs/PrintSetting.plugin/Contents/MacOS/PrintSetting : PrintSetting::Initialize() + 40
0x0154cb10: /Library/Printers/EPSON/InkjetPrinter/PrintingModule/SPR220Series_Core.plugin/Contents/PDEs/PrintSetting.plugin/Contents/MacOS/PrintSetting : _Initialize + 412
0x013950d8: No symbol
0x0138b5e4: No symbol
0x0138ba2c: No symbol
0x0138a508: No symbol
0x0138909c: No symbol
0x0139bda0: No symbol
0x013a0bb8: No symbol
0x01392930: No symbol
0x9629fe50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x840c11b4: No symbol
0x84b591e0: No symbol
0x84b58118: No symbol
0x84b55b10: No symbol
0x84b450c0: No symbol
0x84adfd4c: No symbol
0x84b453a0: No symbol
0x84b45170: No symbol
0x840bb598: No symbol
0x848cb08c: No symbol
0x848cb00c: No symbol
0x848caf9c: No symbol
0x848cae4c: No symbol
0x90e5acac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90e59e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90e76da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90eac478: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 456
0x90ed2e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _SendMenuItemSelectedEvent + 140
0x90ed2d48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 140
0x90eaf9ac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 572
0x90f3ec78: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _MenuSelect + 104
0x848caad4: No symbol
0x90e5acac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90e59e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90e76da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90e8a4a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2476
0x90e5b100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90e59e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90e76da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x848bc270: No symbol
0x84ac7de0: No symbol
0x84a0b1e0: No symbol
0x8407a954: No symbol
0x84a0ac28: No symbol
0x852955b0: No symbol

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0154e9ec ctr: 0x01587a6c
r00: 0x0154e9ec r01: 0xbfffbac0 r02: 0x000000b7 r03: 0x00000000
r04: 0xa037fe8c r05: 0x014fc080 r06: 0x00000004 r07: 0x014fe005
r08: 0x00000665 r09: 0x0022b320 r10: 0x014fe005 r11: 0x8fc33c48
r12: 0x01587a6c r13: 0x16af02c0 r14: 0x00000000 r15: 0x013b8de8
r16: 0x0142f100 r17: 0x013bb4a4 r18: 0x013bb4a4 r19: 0x013bb4a4
r20: 0x01431e48 r21: 0x01431e44 r22: 0x01431e42 r23: 0x00000290
r24: 0x00000000 r25: 0x00000000 r26: 0xffffffff r27: 0x00000001
r28: 0x00000000 r29: 0xfffffffc r30: 0x00000000 r31: 0x0154e978

Thread 3: (0xb00a2d64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x14cb9cf4: /Users/rheas/Applications/Microsoft Office X/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84948c14: No symbol
0x849728a0: No symbol
0x84972a28: No symbol
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x9252545c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x935ce17c: /usr/lib/libSystem.B.dylib : __pthread_body + 40

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x935e5788 ctr: 0x935e5774
r00: 0x00000194 r01: 0xf0080840 r02: 0x00000000 r03: 0x0000000c
r04: 0xf00808d8 r05: 0xf00808d0 r06: 0xf0080d40 r07: 0x00000004
r08: 0x00000000 r09: 0x001f6370 r10: 0x00000000 r11: 0x14cbe814
r12: 0x935e5774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x008db600 r30: 0xf0080998 r31: 0xf0080998
 
Reset your database by launching the program while holding down the 'option' key. Plus take a look at the shareware Print Therapy (it has a 7 day trial) to fix your printing system.
 
I discovered this morning that Word and Excel crashes when Sugar Sync is loaded.

The procedure I took was to prevent Sugar Sync from loading by removing it from the Login List (in preferences under 'Accounts', then rebooting my machine and starting up again.

Word and Excel worked perfectly after this.

On loading Sugar Sync manually, both microsoft programs crashed again when using right click.

I would suggest that you try removing all programs from startup logins and then add them sequentially to figure out if one of the programs is causing the crash.

Hope this help!
 
Hi

I have discovered that on my machine (iMac) that excel and word don't crash they simply stall when I right click on a document. If I close Sugar Sync, Word and Excel come back to normal and I can save my work.

Also if I run Sugar Sync after I run Word or Excel the problem stall (on right click) doesn't happen. Seems to me as if there is an communications interrupt conflict with one program grabbing control of something it shouldn't.. (I'm no programmer so can't say for sure).

SO for those out there having this program.. try closing programs around word and excel to see which one is conflicting. The fault suggests to me to be something like a program that has a network access function such as sugar sync.
 
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