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Ok - I am posting for a couple who are young missionaries in Guatemala. They have a pair of Apple computers - a 15" Aluminum PowerBook, and a MacBook. All I know about their problems are posted below. I have already told them that I believe that the root of the problem is related to the...

My old dualie (main home computer) was shut down properly last night (I don't turn it off very often, but had company over who slept in the same room as computer). This morning, no boot. No fans, no light, no sound of any kind. I tried pressing the PMU reset button. That made no...

In pretty much any application, if trying to use the track pad, it will just quit responding. The edges of the trackpad usually continues to function, but the vast majority of the pad becomes either completely unresponsive, or barely - (like it is stuck in something). Further, if a window is...

OK, so I finally got my my nifty Office 2008 in (Teachers & Students). Install seemed to go smoothly---BUT. Entourage wanted to import my old Entourage 2004 identity. That's fine. But subsequent launches of Entourage results in a warning: Could not open that feature. An unknown...

OK - I have been battling my MDD for the last several months. It started loosing the date/time settings when shut down (once a month or so). I ordered a replacement battery - and it did not fix the problem (cheap battery). So I ordered a new one from OWC - and didn't think much about it...

A buddy just called and said that he thinks he lost his computer to lightning... It is a G5 iMac. He has all of his stuff plugged in through a Belkin 550VA UPS. Nothing else appears to be hurt... Just his iMac that won't boot. No sound, no nothing. He took the back off to see if there...

OK - so I just spent the last several hours working on two assignments. Had two similar format reports to do. I completed the first and saved it to my USB thumb drive. Great. I then used the original document as a template for the second report (similar headers and such) and simply deleted...

It appears that the OS X 10.4.4 update has broken QuickVerse software. Anyone else having a problem?

OK - just started a little over a week ago - One of my hard drives in my MDD dual 1Ghz PowerMac has quit mounting on the desktop. I can usually get it to mount using DiskUtility. Running Disk First Aid doesn't find anything wrong 99% of the time. The one time it does, it's normally a file...

OK - stupid question (and yes, I know it's Christmas Eve - about to be Christmas day, so slow traffic here. I'll post again in a few days if this doesn't get much response: So there is suppose to not be any viruses (viri?) for the Macintosh under OS X.... I'm not so sure now. Something is...

All features of this new version seem to work pretty well - except the one it's primary purpose is - burning discs. I have tried to burn several tifferent type and sizes of discs - all of which burn fine in Toast 6, but not Toast 7. When clicking on the burn button, the app window just...

I had a need to log out earlier today. When I did, I got a black screen and nothing. I had to hard restart the computer (Dual 1Ghz MDD; OS X 10.3.3, 1.5GB ram). So, I reboot to my DiskWarrior CD and rebuild the directory. I then reboot to the normal drive and then repair permissions - a...

Up until yesterday evening, the "Send & Receive" button could be clicked and Entourage would send and receive mail from all of my accounts. Then last night, for no apparent reason, this action no longer worked. I can click on the little widget right next to this button and select each...

I recenly purchased a Logitech Elite keyboard to go with my MX700 wireless optical mouse. Great keyboard, but I miss having an eject key. I have set the software to use the iTouch key for the ejectCD key, BUT... I have not figured out how to eject the 2nd optical drive on this computer...

What in the world is this message? It all started when I updated QuickTime to 6.4. I noticed that my favorite game quit working (Maffia). Upon investigation, I found the error in the Console log. I finally did a fresh install of OSX 10.2 + all the updates since that time on an unused...

Big fan of this game, but been short on time for several months. Finally had a few minutes and wanted to play....oops... I hadn't played this since I moved to Jaguar - what a surprise when this game didn't work. The screen resolution changes, then you just get a black screen with a cursor...

Immediately after the software update from 10.2.1 to 10.2.2, I began having problems with my PPoE based DSL service. Normally, my service stays up 24/7, but now when I am away from the computer for more than an hour or so, the service goes down. Entourage returns connection failure reports...

What in the world could possibly be causing the following two error messages? 2002-10-05 08:54:30.552 Console[471] Exception raised during posting of notification. Ignored. exception: *** NSRunStorage, _NSBlockNumberForIndex(): index (287701) beyond array bounds (287701) and ***...

I have had the exact same experience as the majority of the reviewers on VersionTracker.....Crash on launch. I would hold off on "updating" until something gets fixed.